Future Stores Europe 2016 (past event)
24 - 25 May, 2016
Contact Us: 44 (0) 20 7368 9894
Bridget Lea
General Manager
Telefonica (O2 Stores)
Check out the incredible speaker line-up to see who will be joining Bridget.
Download The Latest AgendaDay 1 – The rise of the digital store
Friday, May 5th, 2017
16:35 Panel: Tackling practicalities around blending human and tech interactions to create a seamless customer experience- how can you offer your shoppers the choice to start and complete their interaction via their preferred method -digitally or by store staff?
How to practically meet consumers need for speed and simplicity that digital services provide in the store, and not alienate the customers that are not digitally minded?
Which digital solutions can you bring into your store to offer your digital minded customers the autonomy to source information they want independently? i.e. digital screen kiosks
Which retailers are leading the way when it comes to creating the perfect blend of digital and human interactions?
How can you empower employees to use new technologies and provide a better service to boost your sales and improve your brand reputation?
Which technologies can you integrate in your store to help your store operations monitor stock levels and take the administrative burden away from your staff so they can spend more time with customers?