Future Stores Europe 2016 (past event)
24 - 25 May, 2016
Contact Us: 44 (0) 20 7368 9894
Leif Bode Nielsen
Omni-Channel Specialist
LEGO Group
Check out the incredible speaker line-up to see who will be joining Leif.
Download The Latest AgendaDay 1 – The rise of the digital store
Friday, May 5th, 2017
15:00 Offering an outstanding service level at the speed of touch: How to use digital concepts to give your shoppers specialist advice on any product at any time
How to create a staff culture that imparts knowledge by using digital concepts and tools
How to enhance your post sale service in-store using digital
How to give shoppers the chance to get specialist advice on almost any product using digital as an experience enhancing option
How to measure the ROI of digital concepts when gearing them to increase service levels