Dean Bonas

How to practically meet consumers need for speed and simplicity that digital services provide in the store, and not alienate the customers that are not digitally minded?

Which digital solutions can you bring into your store to offer your digital minded customers the autonomy to source information they want independently? i.e. digital screen kiosks

Which retailers are leading the way when it comes to creating the perfect blend of digital and human interactions?

How can you empower employees to use new technologies and provide a better service to boost your sales and improve your brand reputation?

Which technologies can you integrate in your store to help your store operations monitor stock levels and take the administrative burden away from your staff so they can spend more time with customers?

How can retailers collaborate with store formats to leverage each other’s strengths?

Building new partnerships: how can you collaborate with other retailers to generate more interest and sales across each business?

How can you increase footfall when operating within a third party retailer where you have limited control over the store operations?

When does it make sense to collaborate with another retailer and when does it not?