Eric Olson


Former Group Manager- Technology Strategy & Innovation
Nordstrom

Check out the incredible speaker line-up to see who will be joining Eric.

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Day 2 – Future in-store innovations

Monday, June 5th, 2017


09:20 Interview: Deciding where to invest to get a ROI: Which new digital concepts offer true customer value and which are just retail vanity projects?

Digital displays, Virtual reality, Self service kiosks, Scan and shop, Mobile payments, Contactless payments, Robots

10:40 Inspirational Keynote: Reimagining the future of retail: How to inspire innovation that enhances shopper missions through new technologies

  • How to put the customer experience at the heart of the focus for retailers

  • How to exploit innovative new technologies to enhance shopper missions

  • Identifying areas for innovation: assessing new digital advances and how they influence the in‐store experience

  • How to keep stores relevant in a digital age