Future Stores Europe 2016 (past event)
24 - 25 May, 2016
Contact Us: 44 (0) 20 7368 9894
Professor David Benyon
Head of the Centre for Interaction Design
Edinburgh Napier University
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest AgendaDay 2 – Future in-store innovations
Monday, June 5th, 2017
13:45 Blending digital and physical spaces: How to put the customer at the centre of your retail designs to create the ultimate experience
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What are the different types of spaces you should consider to create the perfect shopping experience?
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What should UX designers keep in mind when designing retail spaces to offer customers a more complete experience?
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What do you need to consider when mapping the customer journey to ensure your shopper is at the forefront of your designs?
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Designers can design an ideal journey, but it is the individual who actually takes the journey-how to seize every new opportunity for interaction
15:15 Crystal Ball Panel: Looking to the future- What are the types of trends we should expect to see in the store of 2025?
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Where are customer expectations heading for future store designs?
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Which digital technologies will be the new game changers to take your store into the future?
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How will new entrants to the brick and mortar retail landscape shake up market dynamics-will this increased competition lead to new partnership opportunities?
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How much of a threat are the online entrants that are opening stores?
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Who will lead the way for retailers in adopting a customer centric in-store experience?